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ADMIN SUPPORT & SULU

Comprehensive admin support for letting agents

Simplify your processes, enhance tenant relationships, and free your team from administrative burdens with our award-winning SULU platform.

A laptop screen displaying a property management software dashboard with sections for landlord, property, tenancy, and sales. The dashboard greets the user "Good morning, Jo!" and shows commission details with amounts ready for invoice and pending.

Clear and intuitive dashboard

Our industry-leading platform, SULU, provides full visibility of your tenant administration in one simple-to-use dashboard. Stay updated in real-time on utility statuses, notifications, and tenant billing.

  • Easy-to-use interface requiring minimal training
  • Instant access to real-time updates
  • Centralised information reduces time spent switching between systems
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Automated utility notifications

With SULU, there's no need to manually notify councils or utility suppliers. We instantly inform all relevant parties when tenants move in or out, significantly reducing admin time, eliminating billing errors, and enhancing the tenant experience.

  • Instant notifications to councils and utility providers
  • Avoid confusion and billing disputes
  • No manual admin required from your team

Access Your SULU Dashboard

Manage your tenant notifications, utilities, and billing queries seamlessly from our industry-leading SULU platform. Log in below to streamline your day-to-day administration.

Need help logging in or setting up your account? Please contact the account management team on 01476 247500

  • Eight8 Property

    "We are very happy with the Sulu portal you offer as part of your Tenant Shop service. It is easy for us to upload new tenancies, and keep track of utility notifications and which tenants have taken out services. The interface is easy to use and very simple."

    Luke

    Eight8 Lettings

Tenant Shop team members showcasing their services at a convention.

Dedicated personal support

Every letting agent has access to a dedicated account manager, ready to provide expert assistance, quickly resolve issues, and ensure you’re getting everything you need from SULU.

  • One-to-one dedicated account management
  • Proactive, knowledgeable support
  • Quick responses via phone or email
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Streamlined tenant referencing

Our platform includes fast, efficient tenant referencing, allowing you to ensure that tenants are meeting the right criteria before a tenancy is officially signed off and completed.

  • Seamlessly integrated with Tenant Shop
  • Helps to speed up approval for tenancies
  • No tedious manual data entry required
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Ready to reduce your admin?

We’re proud of our award-winning service

We’ve had thousands of positive reviews on Trustpilot.

Admin support & SULU FAQs

Everything you need to know

  • SULU processes notifications instantly when tenant details are updated, ensuring there are no delays.

  • Absolutely! SULU is designed for easy integration with leading property management software systems.

  • Yes, we offer comprehensive training and ongoing support, though SULU is intuitive enough to require minimal instruction.

  • There are no hidden costs. Tenant Shop’s SULU platform is transparent, cost-effective, and quick to implement without set-up fees.

Still have questions?

Can’t find the answer you’re looking for? Please chat to our friendly team.

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