Cheaper bills for tenants.
Less admin for agents.
Trusted to find cheaper utility prices and make moving easier.
For Tenants
- Compare broadband, TV and energy prices
- Defaqto 5-Star contents insurance
- Highly rated removals service
For Letting Agents
- Council and utility notifications managed
- Simple, streamlined tenant referencing
- Billing queries resolved efficiently
Industry specialists in saving time and money
Our utility management teams have been helping letting agents, tenants, and landlords for over ten years.

Free administrative support for letting agents
We help letting agents by handling time-consuming tasks, such as council and utility notifications. We also take away the hassle of tenant billing queries, and offer commission for tenant referrals.
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Expert utility comparison for tenants
Our teams are able to source the best deals for broadband, tv and energy. Tenants can go through exactly what they need, and everything will be handled for them if they want to switch.
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Defaqto 5-Star insurance products
Whether you’re a tenant looking at contents cover, or a landlord interested in protecting your property, our partners Cignpost offer insurance that provides you with ideal peace of mind.
Learn moreTrusted by letting agents and tenants nationwide
Get in touch or request a callback
Whether you’re an agent or a tenant, we’ll be happy to talk through how we can help you.
Find out more about our areas of expertise
Agent Support | Tenant Switching | Insurance Services
Our work with letting agents frees up their time, while our tenant services help them save on utilities, and our partner’s insurance offers sound peace of mind.
Agent Support
Tenant Shop’s free support helps letting agents streamline the process of managing multiple tenancies through built-in automation and expert support.
- Utility notifications - Automatically notify suppliers when tenants move in or out
- Billing issues - Tenant Shop will get these addressed and resolved on your behalf
- Faster tenancy set-up - Reduce admin with fast tenant referencing and tenancy creation
Tenant Switching
With Tenant Shop, tenants are able to compare and switch energy, broadband, and TV services, ensuring they get a great deal when they move in.
- Switch and save - Compare the best prices around and enjoy a seamless switch
- Peace of mind - Get a tailored quote for Defaqto 5-Star contents insurance
- Reliable removals - Our trusted partner can help you move and minimise hassle
Insurance Services
You can get Defaqto 5-Star insurance through our partners Cignpost, ideal for both tenants and landlords.
- Landlord buildings & contents - Cover for items inside and outside, as well as the property itself
- Tenant contents & liability - Insurance specifically for the tenant, with flexible options available
- Trusted partners - Your insurance is provided by Cignpost, our carefully chosen partner.
Lastest News & Guides
Read the latest news and guides from our editorial team.
Frequently asked questions
Everything you need to know
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We help letting agents streamline tenant referencing, utility notifications, and tenancy setup, greatly reducing admin time.
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Yes! Our built-in referencing system, powered by Vorensys, allows you to manage applications and approve tenancies seamlessly within Tenant Shop.
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Tenant Shop does not provide insurance directly. Our partner, Cignpost, provides 5★ DEFAQTO-rated landlord insurance, including buildings & contents cover.
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Ideally yes. While your landlord’s insurance covers the building, tenant contents insurance protects your personal belongings against theft, fire, or accidental damage. There is no legal requirement, but it’s a good idea!
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Yes! We’ve partnered with highly rated removals experts AnyVan to offer a reliable, competitively priced service, making your move even easier.
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We will do everything we can to minimise the hassle for tenants who are switching. With energy, it’s all handled and you should just get switched over (you may be asked for metre readings when you move in). With broadband and TV you may be contacted by the provider to discuss engineer visits or provide some extra details.
Still have questions?
Can’t find the answer you’re looking for? Please chat to our friendly team.
We’re proud of our award-winning service
We’ve had thousands of positive reviews on Trustpilot.
We help letting agents and tenants across the country
Find out more about some of the areas in our network.
Households are facing up to 56% rise on energy bills in coming months, with no cheaper energy deals in sight due to the rise on wholesale prices.